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Privacy Policy

Prime Flooring - Privacy Policy

We recognize the importance of your personal information and are committed to safeguarding it. This privacy policy outlines the information Prime Flooring collects, how we use this information, how the information may be shared, and your choices regarding our website (the “Site”). By using our Site, you consent to our collection, use, and disclosure of information about you as described in this privacy policy. Furthermore, our Terms of Use are incorporated by reference into this privacy policy. The terms "we," "us," or "our," refer to Prime Flooring.

Information Collected

We collect information in the following ways:

  • Information that you provide to us directly. Examples include:
    • Correspondence or feedback, such as your name, email address, and other contact details.
    • Photos, names, and dimensions of your spaces when you create or modify virtual rooms on our Site.
    • Details of transactions and purchases, including your shipping address and billing information.
    • Products that you share or identify as favorites during your usage of our Site.
  • Information that we collect automatically. Examples include:
    • The functions, features, and resources you use on our Site.
    • The dates and times at which you use our Site.
    • Details about how you access our Site, such as your IP address, operating system, and browser version.

The technologies we use to facilitate automatic information collection may include cookies. Cookies are small files stored on your computer or mobile device. You may disable cookies in your browser settings; however, this may affect your ability to use our Site.

How We Use the Information

We use the information we collect to improve our Site and provide you with customized functionality. This includes:

  • Recognizing you when you use our Site.
  • Presenting our Site and its contents to you.
  • Displaying information that may match your interests.
  • Providing promotions, customer support, and transaction details.
  • Analyzing usage patterns to better understand how users engage with our Site.
  • Complying with legal obligations.

How We Share the Information

We do not sell your personal contact information to third parties. However, we may share information with trusted third parties to support the functionality of our Site, such as:

  • Vendors and contractors for order processing.
  • Aggregate usage patterns with third parties for analysis.
  • Legal authorities when required by law.

Termination of Usage and Information Retention

If you do not agree with our policies, your choice is to not use our Site. If you cease to use our Site, you will no longer provide information to us. However, we may retain information about you as required by law.

Children

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are aware that a child has provided personal information without parental consent, please contact us, and we will delete this information.

Security

We follow industry standards to protect your information, including encryption and periodic server backups. However, we cannot guarantee absolute security.

Changes to this Privacy Policy

This policy may change from time to time. Your continued use of our Site after changes are made constitutes your acceptance of those changes. Please check this policy periodically.

How to Contact Us

If you have questions or comments, you may contact us at info@lightingworld.co.zw.